Privacy Policy

1. Who we are

Our website address is https://climbhigh.education. The website provides AI-assisted instructional design infrastructure for educational publishers and institutions.

This Privacy Policy explains how we collect, use, and protect personal information when you use our website and Services.

2. Information we collect

We collect information you provide directly to us when you:

• Submit a demo request, publisher brief request, or investor inquiry through our contact forms
• Register for an account on the platform
• Communicate with us by email or other means
• Upload or submit content through the Services

The types of personal information we may collect include your name, job title, organization name, email address, and any other information you choose to provide.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used for security, analytics, and to improve the Services.

3. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

4. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5. Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

6. Embedded content from other websites

Articles on this site may include embedded content such as videos, images, and articles. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. Who we share your data with

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating the website and delivering the Services, subject to confidentiality obligations.
• Legal requirements: We may disclose information when required by law or to protect the rights, property, or safety of our company, our users, or others.
• Password reset: If you request a password reset, your IP address will be included in the reset email.

Information submitted through our inquiry forms (demo requests, publisher briefs, investor inquiries) is held in strict confidence and shared only with staff directly involved in responding to your inquiry.

8. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Information submitted through contact and inquiry forms is retained for as long as necessary to respond to your inquiry and for reasonable follow-up communications, or as required by applicable law.

9. Your rights over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Depending on your location, you may have additional rights under applicable privacy laws, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to object to or restrict processing of your personal data
• The right to data portability

To exercise any of these rights, please contact us using the details in Section 12 below.

10. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Your personal data may be processed and stored in the United States. By using the Services, you consent to the transfer of your information to the United States, which may have different data protection rules than your country.

11. Content and IP data

Content uploaded or processed through the platform is treated with the highest level of confidentiality. Your content is processed within isolated server infrastructure and is never used to train third-party AI models.

Blockchain-based chain-of-custody records created through the Services are associated with your content for IP documentation purposes. These records are maintained as part of the Services and are accessible to you as the content owner.

For full details on how content and intellectual property data is handled, please refer to the applicable service agreement or contact us directly.

12. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: